Message from Our Director

Insights from our leadership on vision, values, and the future of Zest Stationers

Leadership

Director's Message

Hear from our leadership team about our vision, values, and commitment to excellence

Zest Stationers director Mohammad Rafe Hashmi

12+

Years Experience

Mohammad Rafe Hashmi

Director

Our Vision for the Future

At Zest Stationers, we believe that quality stationery is not just about tools for writing, but instruments that inspire creativity, productivity, and excellence. Our vision is to become the most trusted stationery partner for businesses, educational institutions, and creative professionals across the region.

We are committed to continuously innovating our product range while maintaining the highest standards of quality that our customers have come to expect from us over the past two decades.

Commitment to Quality

Quality has been the cornerstone of our business since day one. Every product that carries the Zest name undergoes rigorous testing and quality checks to ensure it meets our exacting standards. We source materials from trusted suppliers and work with artisans who share our passion for excellence.

Our team is dedicated to providing not just products, but solutions that enhance your work and creative expression. We understand that the right tools can make all the difference in achieving outstanding results.

Customer-Centric Approach

Our customers are at the heart of everything we do. We listen carefully to your feedback and continuously evolve our product offerings to meet your changing needs. Whether you're a student, professional, or artist, we strive to provide stationery solutions that empower your journey.

The relationships we've built with our customers over the years are our greatest achievement. Your trust inspires us to push boundaries and set new benchmarks in the stationery industry.

Sustainability & Responsibility

As a responsible business, we are committed to sustainable practices that minimize our environmental impact. We've implemented eco-friendly manufacturing processes and increased our range of recycled and sustainable products.

We believe that businesses have a responsibility to contribute positively to society. Through various initiatives, we support education, promote literacy, and empower local communities. Together, we can create a better future while delivering exceptional stationery products.

2000+

Products

100+

Happy Clients

12+

Years Experience

Leadership Journey

Sarah's Journey

From humble beginnings to industry leadership - the story behind our director's vision

1990 - Early Career

Began career in retail management, developing a passion for customer service and quality products.

1995 - Founding Zest Stationers

Recognized a gap in the market for premium stationery and founded Zest Stationers with a single store location.

2002 - Expansion Vision

Led the expansion to multiple locations and developed the corporate supply program that became a cornerstone of our business.

2010 - Industry Recognition

Received the "Business Excellence Award" for innovation in the stationery retail sector.

2018 - Sustainability Leadership

Pioneered the company's sustainability initiatives, establishing Zest as an industry leader in eco-friendly stationery.

2023 - Continuing Legacy

Leading the company's digital transformation while maintaining the core values that have defined Zest Stationers for nearly three decades.

Leadership Philosophy

Guiding Principles

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On Quality

"Quality is never an accident; it is always the result of intelligent effort. There must be the will to produce a superior thing."

"

On Customer Service

"The customer's perception is our reality. It doesn't matter what we think about our products; what matters is what our customers experience."

"

On Innovation

"Innovation distinguishes between a leader and a follower. We must constantly look for ways to improve and evolve."

"

On Teamwork

"Alone we can do so little; together we can do so much. Our team's collective strength is our greatest asset."

Recognition

Awards & Achievements

Recognition for excellence in business leadership and industry contribution

Business Excellence Award

2018 - Retail Association

Recognized for outstanding business growth and customer satisfaction metrics.

Sustainability Champion

2020 - Green Business Council

Awarded for leadership in implementing eco-friendly business practices.

Industry Leadership Award

2022 - Stationery Manufacturers Association

Recognized for contributions to advancing the stationery industry standards.